Terms of service
Last Updated: 1/05/2026
Welcome to Aura of Haya. By accessing or using our website, you agree to be bound by the following Terms of Service. Please read them carefully.
1. General Conditions
- By using our site, you confirm that you are at least 18 years old or accessing under supervision.
- We reserve the right to refuse service to anyone for any reason at any time.
- You agree not to use our products or services for any illegal or unauthorized purpose.
2. Products & Pricing
- All products are subject to availability.
- We reserve the right to limit quantities or discontinue products at any time.
- Prices are subject to change without prior notice.
- We try to display product colors accurately, but we cannot guarantee exact color matching due to screen differences.
3. Orders & Acceptance
- Placing an order does not guarantee acceptance.
- We may cancel or refuse any order due to:
- Suspected fraud
- Incorrect pricing
- Stock unavailability
- For Cash on Delivery (COD) orders, confirmation via call or SMS may be required.
4. Shipping & Delivery
- Delivery timelines are estimates and may vary.
- Aura of Haya is not liable for delays caused by courier services or external factors.
- Risk of loss transfers to the customer once the order is dispatched.
5. Returns & Refunds
- Returns and refunds are governed by our Refund & Return Policy.
- We reserve the right to refuse returns that do not meet our criteria.
6. Intellectual Property
- All content on this website (images, logos, designs, text) is the property of Aura of Haya.
- You may not copy, reproduce, or use our content without written permission.
7. User Conduct
You agree not to:
- Violate any laws or regulations
- Transmit harmful code (viruses, malware)
- Attempt to hack, disrupt, or misuse our website
8. Limitation of Liability
- Aura of Haya shall not be liable for any direct, indirect, or incidental damages arising from the use of our products or website.
- We do not guarantee that the website will be error-free or uninterrupted.
9. Accuracy of Information
- We are not responsible if information on our site is inaccurate, incomplete, or outdated.
- Content is provided for general information only.
10. Third-Party Links
- Our website may contain links to third-party websites.
- We are not responsible for the content or practices of those websites.
11. Termination
- We reserve the right to terminate or suspend access to our services without notice if you violate these terms.
12. Changes to Terms
- We may update these Terms of Service at any time.
- Continued use of the website means you accept those changes.
13. Governing Law
- These Terms shall be governed by the laws of Pakistan.
14. Contact Information
For any questions regarding these Terms:
- Email: auraofhayaa@gmail.com
- Phone/WhatsApp: +923258168758